Outreach health supports culturally and linguistically diverse communities

Health navigation for culturally and linguistically diverse communities

A program funded by Brisbane North PHN provides chronic disease self-management education to culturally and linguistically diverse communities in the region.

Working with the Chronic Disease Team at the Ethnic Community Council Queensland (ECCQ), the health navigation project supported 97 people during 2018/19.

It bridged the gap between healthcare providers and culturally and linguistically diverse community members within the region, targeting people from Chinese, Arabic, Pacific and South Sea Islander, Myanmar backgrounds.

Supporting refugee health

Collaboration improves access

During 2018/19, a total of 267 clients were referred to the Refugee Connect Program. From October 2018 – June 2019, 90 per cent were seen by a doctor or nurse within 28 days of arrival.

Outreach healthcare for vulnerable children

Flourishing in the face of adversity

During 2018/19, we continued funding for Act for Kids to provide their Flourish Education for children who have been identified as developmentally vulnerable and who have experienced trauma.

In the 12 months to June 2019, 145 students from the Moreton Bay North region were supported in either individual therapy or school-wide programs delivered by Act for Kids.

After hours medical help made easier

The emergency department isn’t always your best option

For the fourth consecutive year, we ran the Emergency Alternatives community education campaign in the lead up to winter 2019.

Working together to connect care

Connecting care for those who need it most

For some people who live with recurrent health crises, visits to hospital emergency can be far too frequent.

That’s where the Working Together to Connect Care Program comes in. It’s designed to connect emergency department (ED) frequent presenters with community-based services that help keep people out of hospital. The program is delivered by Micah Projects and Footprints Inc – who work alongside hospital emergencies to help ED frequent presenters reduce their hospital attendance.

The program supported 207 ED frequent presenters with individual support and care coordination during 2018/19.

Reaching out to those who don’t ask for help

Community partners lead outreach health

Across the region, outreach health services funded by the PHN are offered by Micah Projects and the Queensland Injectors Health Network (QuIHN).

These services are led by nurses and support workers who offer treatment and care in the community. They offer frontline service delivery and primary healthcare, mostly for people who are sleeping rough or living in temporary accommodation.

During 2018/19, QuIHN and Micah Projects supported 1,210 people to connect to primary health care services.